Tracy O’Hare, Leasowe Early Years and Adult Learning Centre

As an adult learner, the experience of learning English has been positive and beneficial and I have been able to use skills in everyday life.

Most importantly, I have been able to use speaking and listening skills in everyday conversations and situations. The skill I have improved the most is listening. I have learned that listening is the most effective when reaching a conclusion in a family discussion, work debate for a resolution or making a point in a telephone conversation.

The students and tutor on my course created a positive environment and helped my confidence improve, which now helps me in everyday situations.